tag:blogger.com,1999:blog-57739756643463386602024-03-10T20:23:30.875-07:00Business Analyst (BA) interview questions and answers (Q&A)The purpose of this blog is to share my experiences and discuss common questions and answers asked during a typical interview for a Business Analyst position. I will discuss Q&A for both business and system level questions. I will also provide sample answers. I sincerely hope that this information will be useful to would be BAs and existing BAs who wants to refresh there interview skills. I would greatly appreciate feedbacks and suggestions.Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-5773975664346338660.post-81307735179020358272013-04-29T19:42:00.002-07:002013-04-29T19:43:51.599-07:00Induction plan for a new BA into the project<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: blue;"><b>Question</b></span><b>:</b> <span style="color: #bf9000;">You have joined a new project as a
BA. What do you think you should do to acclimatize to the project and set
yourself in the BA role? </span><o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #6aa84f;"><b>Response: </b></span><o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">In an ideal project the BA lead or the project
manager should:<o:p></o:p></span></div>
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<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="text-indent: -0.25in;"><span style="font-size: 7pt;"> </span></span><span style="text-indent: -0.25in;">Have an induction plan and a well-defined
process to bring you up to speed on the project.</span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="text-indent: -0.25in;"><span style="font-size: 7pt;"> </span></span><span style="text-indent: -0.25in;">Introduce you to the project team or at least
the team members working on the module you need to work on.</span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="text-indent: -0.25in;"><span style="font-size: 7pt;"> </span></span><span style="text-indent: -0.25in;">Assignments and deliverable expectations ready
for you to work on.</span></span></li>
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<span style="font-family: Arial, Helvetica, sans-serif;">The fact is that this kind of induction
plan never exists. At the maximum you may get your computer and get introduced
to couple of team members. Many times you are left in the cold to learn the
hard way.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">Nevertheless, a BA should have his own
induction plan. The new BA should take an appointment with the BA lead or ask
to assign a person to go over the induction plan. The induction plan can include:<o:p></o:p></span></div>
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<span style="text-indent: -0.25in;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 7pt;"> </span></span><br />
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">o<span style="font-size: 7pt;">
</span></span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">A brief Introduction about the project</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="text-indent: -0.25in;">o<span style="font-size: 7pt;"> </span></span><span style="text-indent: -0.25in;">The assignment you need to work on and how the
assignment fits into the big picture. The assignment could be a change request
or a brand new module. You may also want to know the background and the
importance of the module.</span><span style="text-indent: -0.25in;"><br /></span><span style="text-indent: -0.25in;">o<span style="font-size: 7pt;">
</span></span><span style="text-indent: -0.25in;">Request to include you in the related status and
requirement meetings</span></span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #cc0000;">Document repository</span> – Where does the team store
the requirement artifacts? Where does the project management plans and schedule
are kept? These could be at a SharePoint location or a shared folder.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #cc0000;">Resources:</span> Ask about:</span><br />
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</span></span>The software you need to get the work done for
example to read the XSD or XML files, to create diagrams, client databases,
etc. </span><br />
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</span></span>The access rights to different SharePoint locations and
folders.</span><br />
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</span></span>Formalities to put request for the above two
things.</span><br />
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<span style="color: #cc0000; font-family: Arial, Helvetica, sans-serif;">Environmental factors</span><span style="font-family: Arial, Helvetica, sans-serif;"> - Ask your lead to explain:</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o The typical process for requirement gathering for example how the requirements are received, who is the main stakeholders, what are the general requirement gathering techniques followed, etc.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o Templates and Document approval – where are the template and sample artifacts kept, what is the life cycle of a typical artifact for example initial draft, peer review, QMO review etc.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o Life cycle of a release – How does a release start, how the modules are allocated, what <span style="line-height: 115%;">are
the release start and end activities, what are the approximate time lines, and
so on.</span> </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #cc0000;">Organizational factors</span> - </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o Who could help you with the current assignments and if you can be introduced to them.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o How the team is organized internally – For Example – Interface BA, Requirement BA, development, testing, management team, and so on. Ask where the organization chart is located.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">o The important external stakeholders for example – client, vendors involved, and so on. The client may split the project among many vendors.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">You may not know the above details in one session and may
have to reach out to different people formally or informally. Learning the
finer details could be a gradual process. It could also vary from person to
person depending upon the background knowledge and grasping capabilities.</span><b><o:p></o:p></b></div>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com29tag:blogger.com,1999:blog-5773975664346338660.post-42109029687555549752013-04-22T15:08:00.000-07:002013-04-22T15:08:17.364-07:00 Certifications for a Business Analyst<div dir="ltr" style="text-align: left;" trbidi="on">
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<b style="font-family: Arial, Helvetica, sans-serif;"><span style="color: blue;">Question: </span></b><span style="color: #bf9000;">What are the different certificates a BA can pursue?</span><o:p></o:p></div>
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<b style="color: #38761d; font-family: Arial, Helvetica, sans-serif;">Response: </b></div>
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Certifications not only put a stamp of knowledge about the
skills but also enhance the possibility of selection. There are many
certifications that a business analyst can pursue. It becomes easier to earn the certification when
you are working in that particular area. It’s easier to pass the certification
exam when you are able to relate the theory and practical. There is no end to
the number of certifications you could pursue. Every organization and area has its
own certifications. Some of the popular certifications a BA can pursue are:<o:p></o:p></div>
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<li><span style="text-indent: -0.25in;">Certified Business Analysis Professional (CBAP)
from International Institute of Business Analysis (IIBA);</span></li>
<li><span style="text-indent: -0.25in;">Project Management Professional (PMP)
certification</span><span style="text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;">from Project Management
Institute (PMI);</span></li>
<li><span style="text-indent: -0.25in;">OMG Certified UML Professional (OCUP) from
Object Management Group (OMG);</span></li>
<li><span style="text-indent: -0.25in;">Six Sigma level (Green Belt, Black Belt, Master
Black Belt, etc.);</span></li>
<li><span style="text-indent: -0.25in;">ITIL certifications from IT Service Management
(ITSM);</span></li>
<li><span style="text-indent: -0.25in;">Certifications from IBM on Rational Product
suite; </span><span style="text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;">and</span></li>
<li><span style="text-indent: -0.25in;">Certified Software Quality Analyst (CSQA) from
QAI Global Institute (QGI).</span></li>
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You can also pursue domain related certifications for ex:<o:p></o:p></div>
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<li><span style="text-indent: -0.25in;">FLMI – LOMA if you are working in the Life and
Health insurance;</span></li>
<li><span style="text-indent: -0.25in;">Courses from America’s Health Insurance Plans
(AHIP) if you are working in the Healthcare; and</span></li>
<li><span style="text-indent: -0.25in;">Property and Liability Insurance Principles Exam
(INS 21, 22, 23) if you are working in the P&C insurance.</span></li>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com11tag:blogger.com,1999:blog-5773975664346338660.post-26261612498859522732013-04-14T03:52:00.003-07:002013-04-14T03:52:28.515-07:00Requirement Artifacts by Business Analysts<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span style="color: blue;">Question</span></b>: <span style="color: #bf9000;">What artifacts
you would produce to satisfy developers and business stakeholder’s need?</span></span><br />
<b><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></b>
<span style="color: #38761d; font-family: Arial, Helvetica, sans-serif;"><b>Response: </b></span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">The way I approach is that I do a brief
assessment of technical and business needs of the project. I also look for any
environmental factors such as already existing templates, tools used, and so
on.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">My main aim is to decide a format/template
in which I can put the requirements so that both the parties agree; we can stabilize
the requirements and move forward in the acceptance and development process.
The target is to generate accurate and concise artifacts.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">I also try to understand the assumptions
and constraints while eliciting the requirements.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">If it is a functional requirement (like
System Requirements Specifications (SRS), Business Requirement/Specification
Document (BRD or BSD)) then I usually produce a flow diagram and use case
document with screen shots. The document also contains UML diagrams, data
dictionary assumptions, business rules, related reports, error handling,
testing strategy, etc. If we have an existing system, then I would also include
configuration changes, and data changes.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">If it is a process requirement I would
dissect each part of the process into various steps. For each step I would talk
about the input and output data. What processing or decision will occur at each
step? We can put a context diagram and then explode it into data flow diagram
showing each level. We can also use Business process modeling.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">If it is an interface requirement (like
Interface Control Document (ICD)) I will mention technical details on
frequency, format, fields, field length, mapping with existing data dictionary,
Service Level Agreement (SLA), along
with the steps involved in how the interface will work. We will attach XSD or
XML sample if possible.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">This document could also include the
non-functional requirements then I include performance, security standards,
data migration and conversion needs, availability required, and interface needs
(batch or messages).</span><o:p></o:p></div>
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<b><o:p></o:p></b></div>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com9tag:blogger.com,1999:blog-5773975664346338660.post-77450983325166834482013-04-07T20:58:00.000-07:002013-04-07T21:00:05.457-07:00Requirement elicitation approach<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: blue; font-weight: bold;">Question:</span> <span style="color: #bf9000;">How do you start the
requirement elicitation and analysis work? Or what would be your approach for
collecting requirements?</span><b><o:p></o:p></b></span></div>
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<b><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></b></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><b><span style="color: #6aa84f;">Response</span></b>: </span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">The
elicitation and analysis begins the moment the Request for Proposal (RFP) or any other client
requirement document is received or understanding from prior discussions.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">We study the document and research the topic and make a
requirement elicitation plan which includes:</span></div>
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<li><span style="font-family: Arial, Helvetica, sans-serif; font-size: 7pt; text-indent: -0.25in;"> </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">What techniques to use to collect requirements?
For ex. focus groups, interviews, Joint Application Development (JAD) sessions, shadowing, questionnaire, etc.</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif; font-size: 7pt; text-indent: -0.25in;"> </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">How to record the information you collect?</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif; font-size: 7pt; text-indent: -0.25in;"> </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">Time frame/schedule for information collection?</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif; font-size: 7pt; text-indent: -0.25in;"> </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: -0.25in;">Initial design/architecture on base system.</span></li>
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<span style="font-family: Arial, Helvetica, sans-serif;">In parallel we dissect the requirement and try to develop a
Work Break Down structure in which we define the smallest unit of deliverable we need to produce. For ex. Let’s consider a sport’s club system in that has epics
and user stores. For instance, member accessing my account can be an epic, whereas
member login, or reset password can be user stories.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">In this process we collect questions we need answers for
clarifications.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">Initial requirement artifacts are developed which are used
during JAD sessions with Subject Matter Experts (SMEs) and clients. We try to nail down the requirements
as much as we can.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">We document the requirements in Business Requirement Documents (BRDs) and Functional Specs
which include use cases, flow/activity diagram, data requirement, configuration
needs, business rules, assumptions, exclusions. The document templates vary
with company.<o:p></o:p></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">Documents goes for internal approval, walk through sessions
are organized consisting of internal stakeholders. Once changes are
incorporated, and internally accepted, it’s forwarded to client for acceptance
and sign off.</span><o:p></o:p></div>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com8tag:blogger.com,1999:blog-5773975664346338660.post-85531469867620345942013-03-30T06:09:00.002-07:002013-03-30T06:09:53.615-07:00Types of requirements<div dir="ltr" style="text-align: left;" trbidi="on">
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<b><span style="color: blue;">Question</span>: </b><span style="color: #783f04;">What
are the different types of requirements? In other words, how would you categorize
the different types of requirements?</span><o:p></o:p></div>
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<b><span style="color: #38761d;">Response: </span><o:p></o:p></b></div>
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Broadly speaking the two types of requirements are:<o:p></o:p></div>
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<li><span style="font-size: 7pt; text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;"><span style="color: #741b47;"><i>Functional</i></span> – A functional requirement try to
seek answers to what a system needs to do to satisfy the objectives / needs; and</span></li>
<li><span style="font-size: 7pt; text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;"><span style="color: #741b47;"><i>Non-Functional</i></span> – A non-functional requirement try
to gather information on how a system needs to do activities to fulfill the
functional objectives for ex. security, performance, availability,
configuration needs, etc.</span></li>
</ul>
Requirements can also be categorized from an architecture point
of view such as:<br />
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<li><span style="font-size: 7pt; text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;"><span style="color: #351c75;"><i>Business</i></span>: How a business work. A very high level
view. For example: product and service, financial structure, business
processes, etc.</span></li>
<li><span style="text-indent: -0.25in;"> <span style="color: #351c75;"><i>Application</i></span>: Services and functionalities from a end user perspective. Automated and non-automated services.</span></li>
<li><span style="font-size: 7pt; text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;"><span style="color: #351c75;"><i>Operations </i></span>– what the organization needs to run
the processes and operations like data management, replication services,
security levels, etc.</span></li>
<li><span style="font-size: 7pt; text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;"><span style="color: #351c75;"><i>Technology </i></span>– S/W and infrastructure requirements
such as environment, database, security, network and so on.</span></li>
</ul>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com5tag:blogger.com,1999:blog-5773975664346338660.post-63734488220943627132013-03-24T05:35:00.001-07:002013-03-24T05:35:35.049-07:00Difference between requirements, wants and needs?<div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span style="color: orange;">Question:</span></b> <span style="background-color: white;"><span style="color: blue;">What are requirements? What is the difference between requirements,
needs, and wants?</span></span><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="color: #38761d; font-family: Arial, Helvetica, sans-serif;"><b>Response:</b> </span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><i><b><span style="color: #a64d79;">Requirement:</span></b></i> A requirement is a condition or capability
needed by a stakeholder to solve a problem or achieve an objective.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">In other words, requirements indicate the characteristic of
the process that are essential for meeting the goals of the business.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><i><span style="color: #a64d79;">Needs:</span></i></b> Needs are the capabilities a stakeholder deem
necessary to achieve objectives, and approved by the sponsors.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">Requirements are subset of needs. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><i><span style="color: #a64d79;">Wants:</span></i></b> Wants are important but not essential to achieving
the business goals or resolving the business challenges. Wants are based on the
actual day to day experiences of the people. However, they represent an ideal
stake of how people would like things to be in the business. During SDLC some
wants may become requirements and vice verse.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">For example: Let’s consider a company trying to venture in
the insurance market. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">The new company needs new business, underwriting, and policy
administration, but has budget for only new business system.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">In this scenario, apart from the new business system the
company has to have underwriting, and policy administration system to run its
operations, but so far because of constraints sponsors were able to establish
only the new business process and solution. Therefore, new business, underwriting,
and policy administration are the needs of the new insurance company but the new
business system is the current requirement.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;">In case the sponsors thinks that a capability for the customer to
do changes to the policy online will be better instead of calling the company, but they are
constrained. In this scenario online system is a want and capability of calling
the company is a need, and a requirement for the IT department.</span><o:p></o:p></div>
</div>
<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com11tag:blogger.com,1999:blog-5773975664346338660.post-47399651296194334662013-03-16T19:07:00.000-07:002013-03-16T19:07:30.848-07:00Tell us about your Business Analysis background<div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<b><i><span style="color: #e06666;">Question:</span></i></b> <i><span style="color: blue;">Can you tell us about your Business Analysis background?</span></i><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i><span style="color: #bf9000;">Response:</span></i></b> As a business analyst I actively participate in all phases
of software development life cycle (SDLC) and project management life cycle
(PMLC). However, my role and responsibilities varies depending upon the project
requirements.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
In the planning phase, I work with Project Manager/leads in
creating the work break down structure (WBS) from the client requirement
documents or request for proposal (RFP). I assist in creating schedule,
resource planning and artifact template creation activities. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
In the requirement phase, I organize JAD sessions, workshops
or employ other requirement elicitation techniques to get detail client
requirements, manage and document requirements. Usually we create business requirement
documents (BRDs) and functional specifications. BRDs contain use cases and
detail information about the scope.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Functional specifications contain various models, process
flow diagrams, data needs, screen layouts, reports required, and configuration needs
(if any). It really depends upon how much detail information the project needs.
The template varies between organizations. In some projects I have also created
data dictionary, data migration and conversion, and report analysis. We also
have to follow the internal and external requirement approval processes. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
In the development or coding phase, I guide the development
team in better understanding of requirements or defect, clarify their doubts. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
During testing phase, I work with the testing team to create
test cases and automation scripts. Since BA has the first hand information
about the requirements his role becomes even important. As a product owner at
times I participate in functional testing. I make sure that there is
traceability right from client requirement document, BRDs, functional
specification up to test cases.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
In the roll out phase I work with the project manager and
deployment manager in preparing the roll out checklist, pilot and training
activities.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
When the project goes to maintenance, I study the change
requests, analyze the impact and gap, and submit my analysis to change control
board (CCB) for a decision.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
To summarize as a BA I am heavily involved in all phases of a
project. Compared to other roles a BA has the maximum and wide variety of tasks.<o:p></o:p></div>
</div>
<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com19tag:blogger.com,1999:blog-5773975664346338660.post-47335614386323236362013-03-03T11:10:00.000-08:002013-03-03T11:24:31.541-08:00Introduce your self<div dir="ltr" style="text-align: left;" trbidi="on">
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<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
</div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">In this blog we are going to discuss the most important initial
question in almost all interviews:</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><i>“Introduce yourself”</i>. This question is important because
most of the time it drives the remaining discussion, particularly when the
interviewer has no preselected list of questions. He/she will ask questions
from the points mentioned during your introduction. Therefore, you <b style="mso-bidi-font-weight: normal;"><u>must</u></b> have complete command over
the terms mentioned during your presentation. Qualities an interviewer is going
to judge in your presentation would be:</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<ul style="font-family: Arial,Helvetica,sans-serif; text-align: left;">
<li><span style="font-size: small;">How much prepared you are?</span></li>
<li><span style="font-size: small;">How you are presenting and the way you have
structured/organized your presentation?</span></li>
<li><span style="font-size: small;">Your communication skills and your confidence. </span></li>
</ul>
<div class="MsoListParagraphCxSpLast" style="font-family: Arial,Helvetica,sans-serif; text-indent: -0.25in;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">You can use the following tips to organize your
presentation:</span></div>
<ul style="font-family: Arial,Helvetica,sans-serif; text-align: left;">
<li><span style="font-size: small;">Limit your speech to not more than 3.5 to 4.0
minutes. You can practice this using a (cellphone) timer. Make sure you speak
clearly and in plain English.</span></li>
<li><span style="font-size: small;">Make sure the speech content is in line with
your resume.</span></li>
<li><span style="font-size: small;">Begin with a thank you note to demonstrate that
you really value the opportunity.</span></li>
<li><span style="font-size: small;">Present your educational qualification,
credentials, and certification you have.</span></li>
<li><span style="font-size: small;">Present your work experience in chronological
ascending order i.e. start when you started working in this field, your first
job. Few tips you would want to include are:</span></li>
</ul>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in; mso-add-space: auto; mso-list: l1 level2 lfo2; text-indent: -.25in;">
<span style="font-family: "Courier New"; font-size: small; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">Name of the organization, role and time period
in years or months;</span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in; mso-add-space: auto; mso-list: l1 level2 lfo2; text-indent: -.25in;">
<span style="font-family: "Courier New"; font-size: small; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">What were your activities in that role;</span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in; mso-add-space: auto; mso-list: l1 level2 lfo2; text-indent: -.25in;">
<span style="font-family: "Courier New"; font-size: small; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">What methodology and special tools (if any) you
used; </span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in; mso-add-space: auto; mso-list: l1 level2 lfo2; text-indent: -.25in;">
<span style="font-family: "Courier New"; font-size: small; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">If you have numbers of projects to present then
select a few which are relevant to the position; and</span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in; mso-add-space: auto; mso-list: l1 level2 lfo2; text-indent: -.25in;">
<span style="font-family: "Courier New"; font-size: small; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">Be brief in your initial projects and elaborate
on your recent projects.</span></div>
<ul style="font-family: Arial,Helvetica,sans-serif; text-align: left;">
<li><span style="font-size: small;">At the end summarize your presentation to
reemphasize that you are competent candidate for this position.</span></li>
</ul>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">The interviewer can put this question in different ways such
as:</span></div>
<ul style="font-family: Arial,Helvetica,sans-serif; text-align: left;">
<li><span style="font-size: small;">Can you tell us about your IT experience/background?</span></li>
<li><span style="font-size: small;">Can you tell us about your Business Analysis
background?</span></li>
<li><span style="font-size: small;">How do you think you are best suited to this
position?</span></li>
</ul>
<div class="MsoListParagraphCxSpLast" style="mso-list: l0 level1 lfo1; text-indent: -.25in;">
<span style="font-size: small; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-family: "Times New Roman"; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><span style="font-size: small;">What were your roles in past few projects? What
were your day to day activities as a BA?</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">The responses for all these are same only difference being
that the organization and structure of your response. I am going to provide
some sample introductions which you can use to construct your own response:</span></div>
<div class="MsoListParagraphCxSpFirst" style="margin-left: 0in; mso-add-space: auto;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoListParagraphCxSpFirst" style="font-family: Arial,Helvetica,sans-serif; margin-left: 0in;">
<span style="font-size: small;"><b><i><u>Sample:</u> </i></b></span></div>
<div class="MsoListParagraphCxSpFirst" style="font-family: Arial,Helvetica,sans-serif; margin-left: 0in;">
<span style="font-size: small;"><b><i><br /></i></b></span></div>
<div class="MsoListParagraphCxSpFirst" style="color: #3d85c6; font-family: Arial,Helvetica,sans-serif; margin-left: 0in;">
<span style="font-size: small;"><b><i>Sample question:</i></b></span></div>
<div class="MsoListParagraphCxSpLast" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">Q: Could you please tell us something about your IT
experience/background?</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="color: #6aa84f; font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><b>Sample Response:</b></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">First of all I would like to thank you / the team for
selecting my profile, and taking the time and effort in discussing this
opportunity with me. </span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">As far as my educational qualification is concerned I have a
<degree last completed> degree . </span><span style="font-size: small; mso-spacerun: yes;"> </span><span style="font-size: small;">I
have <certification name> certifications. I am active participant to <community
name> community.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">Talking about my IT background, I have <number of
years> years of IT experience including <number of years> years of
strong business analyst experience.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">I started my IT career in <year> with <company1
name> in their <project name> project as a business analyst. As a
business analyst my work was to elicit requirements from the customer/business,
analyze and document the requirements.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">Between <year1> and <year2>I worked for clients
such as <company 1>, <company2>, and <company3> as a business
analyst. The roles were technical. At <company1> the project used UML
diagrams in their requirement elicitation, analysis and design process. I
developed business requirement documents, functional specification, and worked
with development and testing teams.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">In <year3> <company2 name> I lead a team of 4 BAs.
<project name> project we build end to end system. The project used agile
methodology where we had 1 month sprints ending with a release. We used UML
diagrams extensively and generated blue print codes. </span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">Since 2011 I am with <company3 name> as a business
analyst. Our main client is <client name>. We are using business process
modeling to analyze the processes. We are eliciting and managing, analyzing,
and documenting requirements. We are also supporting development and testing
teams. We are using Requisite Pro, Visio in our processes.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">To summarize, I have <years> of business analysis experience
with through understanding of BA’s role in SDLC. Having development, management
and analysis background make me a perfect fit for all kinds of analysis work
required in a project.</span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;"><br /></span></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">Lastly, I would like to say that I am a proactive hard
working person with strong interpersonal skills. I enjoy challenges and look to
creative solutions to problems. I often got the best performance ratings in the
companies I worked for.</span></div>
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<span style="font-size: small;"><br /></span></div>
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<span style="font-size: small;"><br /></span></div>
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<span style="font-size: small;">Next I will post a sample for:</span></div>
<div class="MsoNormal" style="color: blue; font-family: Arial,Helvetica,sans-serif;">
<span style="font-size: small;">“<i>Can you tell us about your Business Analysis background</i>”?</span></div>
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<span style="font-size: small;"><br /></span></div>
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<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com18tag:blogger.com,1999:blog-5773975664346338660.post-64122338808551336842013-02-25T16:46:00.001-08:002013-03-15T12:49:38.311-07:00BA interview Q&A<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-size: small;">The purpose of this blog is to share my experiences, and
discuss about common questions and answers (Q&A) asked during a typical interview for
a Business Analyst(BA) position. I will discuss Q&A for both business and
system level questions. I will also provide sample answers. I sincerely hope
that this information will be useful to would be BAs and existing BAs who wants
to refresh there interview skills. I would greatly appreciate feedback and
suggestions.</span></div>
<span style="font-size: x-small;"><span style="font-family: Arial,Helvetica,sans-serif;">
</span></span><br />
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<br /></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
</div>
<div class="MsoNormal" style="color: #351c75; font-family: Arial,Helvetica,sans-serif;">
<b>What questions you could expect in an interview for a
BA position?</b></div>
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<br /></div>
<span style="font-size: x-small;"><span style="font-family: Arial,Helvetica,sans-serif;">
</span></span><br />
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<span style="font-size: small;">The questions can be asked in different ways but the key is
to construct and give to the point response. We
will discuss questions in this post and answers in the subsequent posts:</span></div>
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<br /></div>
<span style="font-size: small;"><span style="font-family: Arial,Helvetica,sans-serif;">
</span></span><br />
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<span style="font-size: small;">Usually most of the interviews start with questions
like:</span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>Introduce yourself. </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>Can you tell us about your IT back ground? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>Can you tell us about your Business Analysis
back ground? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>How do you think you are best suited to this
position? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What were your roles in the past few projects?</span></div>
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<span style="font-size: small;">Depending upon the answer the interviewer will ask next set
of questions. Some of the basic requirement related questions could be:</span></div>
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<span style="font-size: small;"> -<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span>What are requirements? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>How do you go about collecting requirements? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What are JAD sessions? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What is the role of a BA in SDLC? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What are use cases? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>How do you ensure traceability?</span></div>
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</span>
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<span style="font-size: small;">If the requirement is technical and employs certain
methodology then there could be questions like: </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>How do you apply Business Process Modeling (BPM)
for requirements? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>How do you use Unified Modeling Diagram (UML)? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What is the difference between Agile and
Waterfall techniques? Which one is better?</span></div>
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</span>
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<span style="font-size: small;">If the project uses requirement tools and databases then you
could be asked: </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>What requirement management tools you have used? </span></div>
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<span style="font-size: small;">-<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span>Describe SQL joins. </span></div>
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</span>What modeling tools you have used?</span></div>
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<span style="font-size: small;">In the next post we will discuss answer to the most critical
first question:</span></div>
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</span><br />
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<span style="font-size: small;">“How to introduce yourself”?</span></div>
</div>
<div class="blogger-post-footer">Created by - Uttam Gupta</div>Uttam Gupta, PMPhttp://www.blogger.com/profile/14857483264252320630noreply@blogger.com11